System Support Administrator

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Job description

Who We Are

We are an economic consulting firm, which is a fancy way of saying we are a professional services firm (think of it as our commodity is selling time) who take work seriously and are always thinking about our next case and our current client work.

Overview

The Systems Support Administrator will work closely with our Admin group to maintain internal systems to facilitate timely creation and management of invoices, retention letters, and project logs. In addition, the individual will also support multiple practice groups with report automation and dashboard customization. This position will require extensive interfacing with internal stakeholders to respond to requests for edits/alterations to invoices and other critical documents. The Systems Support Administrator will be expected to become highly familiar with our accounting system, Sage Intacct, to effectively leverage its numerous capabilities.

The ideal candidate for this role will possess strong finance experience, strategic planning expertise, problem-solving skills, and a results-driven mindset. They should be comfortable handling confidential information, demonstrating clear and effective communication, and excel as a collaborative team player.

What You Get To Do

Collaborate with managers, administration, and accounting teams to ensure the accurate and timely generation of invoices and retention letters.

Oversee the process for editing, converting, and reversal of invoices and bills within our internal systems.

Update and maintain records of employee costs, allocation splits, and evolving revenue sharing agreements among different groups.

Management of customized dashboards and automated reports.

Responsible for generating accounting and sales reports, creating purchase orders, and performing various miscellaneous or ad-hoc data entry tasks.

Demonstrate a willingness to learn and understand complex accounting and business workflows, along with their corresponding data systems.

Ensure adherence to data security best practices across all projects.

Proactively anticipates and prepares for financial tasks and outcomes with a highly organized approach.

Requirements

What It Takes To Be Successful

Possess a basic understanding of the fundamentals of business accounting.

Demonstrated ability to learn and manage real-world internal business systems, including CRM, ERP, or BI/analytics platforms.

Strong communication skills - with the ability to distill complex internal and system concepts into clear, understandable terms for stakeholders, and the ability to ask insightful, context-specific questions.

Ability to maintain confidentiality of financial and sensitive information, ensuring discretion and security at both the internal and operational levels.

Nice to have:

o Hands-on experience with accounting systems, such as Sage Intacct, QuickBooks, or SAP.

o Familiarity with time tracking, project management, and resource allocation systems, such as Replicon.

o At least 1 year of experience using and managing complex internal systems in a business environment.

o Strong knowledge of finance procedures, with experience in accounting and for-profit financials.

o Ability to identify and solve complex problems, often requiring the swift acquisition of new information and mastery of new skills.

o Excels at managing challenging and occasionally high-pressure situations with composure and efficiency.

o Consistently evaluates both current and future needs, strategically scheduling tasks to maximize efficiency and optimize performance at every level, always seeking opportunities for improvement.

Education and experience

Bachelor's or associate degree in Business, Management, Finance, Accounting, or a related field.

Benefits

What's In It For You?

Econ One offers a competitive salary and benefits, including healthcare, dental, and 100% employer-paid life and disability insurance and wellness programs. Our support team mirrors Econ One's unwavering commitment to exceptional quality, integrity, and value - in the work we deliver to clients and the impact in the work that we do.

The below represents the expected salary range for this position in California. We take a number of factors into account when determining compensation including your location, experience, and other job-related factors.

Salary Range: $67,000 to $72,000 annually + benefits

Econ One is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

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