Supervisor, Patient Accounting

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Job description

• Only qualified Supervisor candidates located near the Los Angeles, CA area to be considered

Minimum Education/Experience:

Associates degree required

Combined experience and education as substitution for AA requirement

Must have at least 3-5 years of hospital billing Leadership experience

Must have Soarian Financials (edits and billing processes) experience

Must-Haves:

An associate's degree is required, but a combination of education and relevant experience can substitute. High School is a Must!

The candidate must have 3-5 years of leadership experience specifically in hospital billing, including supervising staff and managing billing operations

Proficiency in Soarian Financials, particularly in managing edits and billing processes, is essential for this role

Strong knowledge and experience in handling charge corrections, claim edits, and the use of billing modifiers are critical to ensuring timely and accurate billing

Proven ability to supervise, train, and guide billing staff, including setting priorities, assigning tasks, and monitoring staff productivity and quality

Up-to-date knowledge of national billing standards for all payers, along with a deep understanding of billing and collection policies

Experience in improving workflows to enhance revenue, reduce billing holds, and minimize denials, with a focus on accelerating cash flow

The ability to effectively communicate with staff, HIM, and other departments to resolve billing issues and provide ongoing guidance

Nice-to-Haves:

Familiarity with developing, maintaining, and enhancing automated billing systems that support operational goals

The ability to create and document billing office procedures and ensure these are consistently communicated and followed

Prior experience serving as a resource to other departments or external contacts to facilitate information exchange and problem-solving

Previous involvement in hiring, evaluating, motivating, and, if necessary, dismissing staff, with a focus on optimizing team performance

Summary:

Supervises day-to-day operations and performance of the hospital billing office staff. Executes strategic planning to ensure all departmental performance and goals are met including staff productivity and maintaining low volume of aging holds

Provides training and guidance in areas of charge corrections, claim edits, modifiers as well as other duties to ensure timely and accurate billing

Work with HIM and other departments as needed to continually clear edits and billing. Monitor staff productivity and quality to ensure compliant billing

Continually improve workflows to improve revenue, accelerate cash and reduce denials

Stay current with national billing standards for all payers

Hires, trains, motivates, evaluates, and dismisses staff as necessary

Primary Accountabilities:

Supervises the work of healthcare services billing office staff. Communicates unit priorities. Assigns and schedules work based on assessment of work volume and deadlines. Monitors performance and provides feedback. Provides input for performance appraisals. Recommends new hires and salary increases or promotions. Counsels or disciplines as needed

Monitors and reviews work for accuracy and timeliness. Identifies and corrects claim edits/errors as needed. Review/edit claims that are held/edit for corrections to release. Clear billing queues daily.

Trains staff in unit operating procedures. Ensures procedures and policies are created and documented. Communicates changes to staff

Provides information and interpretation of billing and collection policies and procedures. Ensure hard copy bills are sent timely

Assists in the development, maintenance and enhancement of automated systems to support operations and department goals. Ensures that internal systems are compliment university-wide systems and that information is reconciled on a regular basis

Recommends changes or modifications to operating procedures and systems. Determines most effective means of implementation. Monitors internal operations and evaluates procedures and controls for adequacy

Serves as a resource for other departments and staff and any external contacts requesting information exchange and/or assistance

Performs other duties as assigned

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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