Relationship Manager Business Banking Sr

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Job description

RELATIONSHIP MANAGER BUSINESS BANKING SR WHAT IS THE OPPORTUNITY? Develops and manages relationships with business banking clients in the assigned business segment and/or geographic areas
Actively engages in the sales process of the assigned Region to ensure the attainment of Regional and individual goals and objectives, while ensuring CNB credit quality and risk management guidelines are maintained
Presents a variety of product solutions to client needs
Provides responsive quality service
Approves transactions within delegated authority
Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned
This may be accomplished through active calling efforts and referrals from existing customers and line colleagues from Personal & Business Banking and other divisions, and by providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.Preferred to be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be registered/licensed with the "Nationwide Mortgage Licensing System and Registry" (NMLS); or must be able to be registered under the Safe Act
What you will do Identifies and develops profitable relationships with prospects and clients consistent with the objectives of the bank through extensive business development activity
Works closely with existing and new clients to understand their specific financial requirements and provide effective solutions, while maintaining the credit quality standards of the bank
Develops relationships and supports other CNB departments and colleagues to provided customers and prospects the solutions recommended
May occasionally assist branch managers and relationship managers within their assigned area on calls to help them advance their skills
Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers
Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program
Identifies business opportunities and solicits referrals of other Bank products or services and/or externally from existing customers, a network of internal and external referral sources, and other professionals in the industry
Develops a strong understanding of company, industry, business and needs to assist in client calling efforts
Sets objectives for each relationship in terms of cross sell opportunity and revenue contribution, etc
Calls on existing or prospective clients to discuss and promote all Bank products and services in order to establish a total client banking relationship
Discusses financing opportunities and general business conditions; may assist in forecasting clients' credit needs and develops solutions to serve their financial needs
Brings in product specialists, as necessary, to help problem solve or structure transactions
Negotiates transactions; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements
Exercises sound credit and risk judgment in approving transactions
Recommends approval of credits meeting the banks credit standards
Ensures the quality of all business introduced to the Bank
Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate
Interfaces with other Bank departments including the branches within their assigned area as necessary
Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction
Resolves all client needs and any internal issues
Monitors and analyzes relationship results and account activities
Determines client profitability
Makes a recommendation regarding accounts to be further developed or eliminated
Prepares reports for management
Monitors portfolio for quality, risk and adherence to policy
Works with the appropriate staff departments to resolve issues
Maintains awareness of competitive products, practices, rates and changes in market conditions
Analyzes problem credits and meets with client to develop solutions to minimize loss exposure
May serve as a product specialist acting as a technical consultant to clients and Relationship Managers in various business segments and geographic locations
Relationships in portfolio may require extensive operational expertise to manage workflow to match client needs, and is responsible for monitoring and mitigating any operational risk factors
Must-Have Minimum 10 years of banking experience required
Minimum 8 years of commercial lending experience within the segment required
Minimum 5 years of credit experience required
Skills and Knowledge Preferred to be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be registered/licensed with the "Nationwide Mortgage Licensing System and Registry" (NMLS); or must be able to be registered under the Safe Act
Working knowledge of Bank operations, policies and procedures and regulatory compliance
General knowledge of Bank products and services Good interpersonal, verbal and written communication skills
Good problem solving skills
Compensation Starting base salary: $92,114 - $156,880 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law
ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024
Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C
and Miami. In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets
City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves
City National Bank does business in Miami and the state of Florida as CN Bank
For more information about City National, visit

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