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Operations Manager

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NPA WorldWide

2024-09-25 16:38:15

Job location El Segundo, California, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

Job description:

Note: This position is 90% remote, reporting to the El Segundo, CA office.

About Our Client

Our client is a leading legal resource provider, offering a suite of digital tools, comprehensive educational materials, and AI-driven solutions to professionals in the legal industry. They are dedicated to ensuring their operations run efficiently while maintaining a high standard of service to their subscribers.

Job Description

  • Oversee daily operations, financial reporting, and compliance functions.
  • Lead data reporting, tracking, and automation efforts to improve workflow.
  • Maintain and upgrade existing data tracking systems.
  • Create a dashboard for key performance indicators (KPIs) for leadership.
  • Implement automation tools to reduce manual workload and streamline processes.
  • Provide support for customer service as needed, integrating AI tools to enhance efficiency.
  • Ensure compliance with education provider requirements and legal standards (CA State Bar, HRCI, SHRM, etc.).
  • Manage financial functions, including budget performance, subscription management, and sales tax compliance.
  • Collaborate with marketing to oversee campaigns and develop outbound strategies.
  • Administer marketing software and automate customer engagement processes.


Qualifications:
  • Bachelors degree in Business, Finance, Marketing, or related field.
  • 5-7 years of experience in operations management, with expertise in finance, marketing, and compliance.
  • Strong data management, reporting, and analysis skills.
  • Knowledge of IT security and compliance best practices.
  • Experience with marketing automation tools (e.g., HubSpot) and customer platforms (e.g., Intercom).
  • Excellent organizational and leadership skills.
  • Strong analytical and communication abilities.
Why is This a Great Opportunity:
  • Join a forward-thinking company that values innovation and efficiency.
  • Take on a leadership role in a dynamic, small team environment.
  • Contribute to impactful projects that directly influence the company's growth.
  • Enjoy a flexible, primarily remote work setup.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Salary Type : Annual Salary

Salary Min : $ 100000

Salary Max : $ 150000

Currency Type : USD

Inform a friend!

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