Senior Network Engineer

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Job description

Overview:
Smile Brands is a dominant player in the dental space and we are seeking a Senior Network Engineer to join our team. In this role, you'll work within a team of network engineers responsible for implementing and enforcing network design/configuration standards, network security compliance, access controls, support processes, and data governance.

This a remote opportunity.

Schedule (days/hours):
Monday - Friday

Responsibilities:
Manage a complex environment including, multi-cloud, on-prem data centers and 600+ sites

Manage and continuously explore options to performance, scalability, and reliability for all network connectivity and access services: LAN, WAN, wireless, remote access, QoS, WAN optimization, AAA, NAC, firewalls, and performance monitoring

Collaborate and provide training to the team for maintaining high-quality ITSM network ticketing support

Manage and improve network security design standards and defense controls for global networks, data centers, and cloud

Establish, and manage regular compliance audits for security vulnerabilities, network performance, capacity, and policy/configuration standards

Capacity planning, acquisition, and managing installations, upgrades, and logistics of various networking and security platforms

Closely engage with key stakeholders from user communities for technical issues, and future enhancements, as well as introduce new technologies/workflows to improve business productivity

Design, evolve, and document deployment and support processes for new technology, platforms, and solution changes

Asset inventory and life cycle mgmt. for all networking component

Champion and drive automation mindset, framework, and create self-service catalogs for repeatable task

Partner closely with the network and projects team to Identify and evaluate new technologies, solutions, and processes for improved scaling, efficiency, security, and performance

Partner with infrastructure service owners to establish and evolve services and technology road-maps

Partner with key vendors to influence future product requirements and enhancements to address business needs

Work across teams to facilitate high performance and reliability of Engineering compute infrastructure

Identify patterns, foresee potential recurrence, and preempt with continuous improvement solutions

Contribute to architecture, planning, implementing, and driving major initiatives related to networks, security, cloud, and data centers

Establish and drive shared team vision, strategies, and road-maps that align with business priorities

Establish and publish regular KPI's/metrics useful for measuring performance, SLA, stability, and customer satisfaction

Manage global network monitoring tools/systems for performance optimization, HA, logging, alerting, and reporting

Provide regular trending over-time data/metrics for measurable success, performance, efficiency, and scaling for cost mgmt.

Facilitate, communicate and drive required network upgrades, configuration changes, maintenance, and service improvement plans

Qualifications:
5+ years of relevant architecture and operations experience in various network technologies and designs: LAN, WAN, Campus, Data Center, Wi-Fi, Remote Access, Firewalls, Switches, and Network Access controls within large (200+) multi-site complex environment

5+ years experience with Fortinet Technologies that include, but are not limited to: FortiGate, FortiManager, FortiAnalyzer, FortiSwitch, FortiAP, and FortiClientEMS/FortiClient and Juniper Data Center Technologies such as EX4600 and EX3400 series switches, Sky Enterprise, and Virtual-Chassis.

Experience with cloud and premise based VOIP solutions.

Comfortable with operating and communicating as a subject matter expert

Excellent verbal, written communication, and presentation skills (including the development of procedural documentation)

Capable and comfortable with presenting to internal and external audiences, and interacting with senior management, colleagues, and customers

Proven experience supporting and troubleshooting complex infrastructure and systems

Proven ability to work with customers to prioritize issues and communicate status

Compensation:
$115,000 - $130,000 per year

About:
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at (url removed)

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