Director - Product Transformation

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Job description

Job Description

The Product Transformation team is responsible for uplifting the product management discipline and enabling more effective product development across Visa. As our organization continues to grow and evolve, we are seeking a talented leader to help drive organizational change across our product portfolios. You will help lead the organization towards a more customer-centric model for delivering products and focus on developing standards and processes to improve Visa's ability to operate. You'll help enable the organization to design, build, and ship fit-for-purpose products at an accelerated rate. Your focus will be on designing, developing, implementing, and continuously improving the Product Lifecycle Management (PLM) framework across the company. It will be essential to partner with a multitude of cross-functional stakeholders (e.g., product, ops, finance, pricing, risk, technology, client services, sales) to align on and incorporate product management practices that drive behavior changes for the organization.

Responsibilities:

Establish relationships with key stakeholders across product, technology, and enterprise functions, and develop advocates across Visa to advance product transformation objectives including the adoption of the product lifecycle

Lead discussions in strategic planning, facilitate decision making, and execute to reach our objectives

Evangelize the vision, mission, and objectives and gain support from leaders across the organization

Consult on Product Management best practices including product discovery and delivery

Design, implement, and continuously improve the Product Lifecycle Management framework

Engage with partners across multiple functions to pressure test the PLM framework, gather feedback, and produce recommendations to improve

Partner with product managers and product operations teams to implement the PLM framework and drive adoption

Be a subject matter expert across the PLM framework - train and coach the organization on the processes and best practices

Collaborate with stakeholders to ensure seamless communication and effective management of expectations

Drive strategic projects to increase transparency, operational effectiveness, communication, and collaboration (e.g., PLM dashboard)

Lead the central PLM team to deliver enhancements of PLM across Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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