Assistant Branch Manager

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Job description

Assist the Center/Branch Manager in the daily operation of staff
Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
Control security video process as directed by policy and upper management
Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
Accountable for the achievement of monthly new account production as assigned by upper management
Work closely with manager to motivate staff to achieve retail and new account production
Manage branch in the absence of the manager
Conduct training for new hires
Provide bank services to a diverse customer base, including a large Spanish speaking population
Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch

Physical Requirements:
Required to stand or walk for extended periods of time dependent upon branch location
Operate a computer and other office machinery
Occasional lifting of up to 25 lbs will be required

FCBI is an equal opportunity employer. Requirements At least 18 years of age
High School diploma or equivalency
Minimum of one year management/supervisory experience
Strong sales skills with the ability to effectively develop business
Proven ability to establish and maintain sound relationships with existing and potential customers
Excellent communication skills, leadership and organizational skills
Extensive cash handling experience
Experience working in a high volume, fast paced environment
Must successfully pass background investigation and drug screen according to company policy
Minimum of one year management/supervisory experience
Strong sales skills with the ability to effectively develop business
Proven ability to establish and maintain sound relationships with existing and potential customers
Excellent communication skills, leadership and organizational skills
Extensive cash handling experience
Experience working in a high volume, fast paced environment
Must successfully pass background investigation and drug screen according to company policy
Must be able to get along with co-workers and work effectively in a team environment
Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.

Preferred:
Two year college degree in business/management or related degree
Banking industry experience
Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.

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