Information Technology Specialist with Security Clearance

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Job description

Duties Duties and Responsibilities: The incumbent performs duties as the assistant to the Director of Force Support Network Operations. Performs setup, maintenance, troubleshooting network problems, and repair of both networked and non-networked servers, PC systems, print devices, Point of Sale systems, and other associated hardware and software. Conducts risk analysis for all computer systems. Documents anomalies and system failures for future use. Assists in the evaluation of hardware and software products for use by unit staff and provides appropriate input to Director or his/her designee. Provides user-level Local Area Network (LAN) support for unit staff, acting as initial contact for a variety of computer-related problems/issues at the unit level. Assists in the management of network access accounts as required, to include Remote Access and Exchange (Electronic Mail) accounts Establishes and maintains remote connectivity. Installs, configures, and manages applications software packages, to include multiple operating systems, Microsoft Office products, and a wide array of functional area software. Manages Active Directory servers, Domain Naming Service servers, applications servers, network boundary equipment, and a variety of network access equipment, to include switches, routers, hubs, and Digital Subscriber Line equipment. Ensures Payment Card Industry (PCI) Data Security Standards compliancy is met for all affected devices and packages and completes appropriate compliancy reports. Provides research and input to Director or his/her designee on installation, modification, and removal of computer-related resources. Organizes and presents written reports as needed. Assists personnel with computer-related training for unit staff as directed. Conducts on-the-job-training. Performs administrative management of servers and all associated network access equipment. Assures application of information security/information assurance policies, principles and practices in the delivery of network services. Implements program security measures and tools for optimal network operations. Configures enclave perimeter firewalls, servers, switches, and routers. Supports end user requirements and requests. Integrates hardware and software components within the systems environment. Maintains hardware and software obsolescence, and life-cycle requirements. If interested in applying for this position you may preview the online application: Requirements Conditions of Employment This position requires the incumbent to complete a background investigation with favorable results. The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles. This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing. This position requires IA certification IAW DoD 8570-01-M within six months from date of hire. Must be able to obtain and maintain a Security + certification within twelve months from date of hire. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/18/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Installing and configuring firewalls (i.e., Cisco, Juniper, McAfee, or equivalent) and network operating systems (i.e., Windows Server, Virtual Machine (VM)ware, Unix, z/OS, or equivalent); experience working with Storage Area, Local Area, and Wide Area networks (i.e., setting up, providing technical support, and/or maintaining networks); experience using database query language (i.e., Structured Query Language-SQL, Data Manipulation Language-DML, or equivalent) to communicate with database management systems. Must have qualifying experience as well as one year specialized experience at the next lower level or equivalent. OR Education: Must have Undergraduate or Graduate Education: Degree in computer science, information systems management, or technology management; or degree that provided a minimum of 24 semester hours in or one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Note: Experience above should demonstrate these four competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service-Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is included in a bargaining unit after completion of probationary period. Benefits Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Benefits Review our benefits Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Your resume may be submitted in any format and mu

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