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Claims Advocate

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Russell Tobin & Associates

2024-10-01 19:40:16

Job location Phoenix, Arizona, United States

Job type: fulltime

Job industry: Insurance & Superannuation

Job description



What are we looking for in our Claims Advocate?

Russell Tobin's client, a multinational transportation company is hiring for a Claims Advocate in Phoenix, AZ

As a Claims Advocate, you will investigate, manage, and submit claims for compensation that occur throughout the region in connection with the Client App.

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Employment Type: Contract/Hybrid

Location: Phoenix, AZ

Pay rate: $27-$32/hr, DOE

Responsibilities:

  • Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
  • Demonstrate critical thinking while adhering to Client established claims processes.
  • Apply existing knowledge to assist with higher complexity claims and insurance inquiries
  • Accurately respond to inquiries received from carriers and other third parties
  • Demonstrate customer obsession and solid understanding of Client insurance policies when communicating with all partners
  • Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal

Requirements:

  • High School Degree or equivalent
  • Knowledge of US auto claims coverages
  • 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience
  • Proficiency with various computer operating systems

Nice to have:

  • Bachelor's Degree preferred
  • Claims designation obtained or in progress a plus
  • Experience with bodily injury claims handling
  • Experience with a major insurance carrier
  • Extraordinary attention to detail
  • Ability to maintain quality in a fast-paced, high volume environment
  • High degree of adaptability to meet changing business needs
  • Proficient in multi-tasking through various technology platforms
  • Compromises when necessary in order to help the team achieve goals
  • Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert
  • Demonstrated ability to enhance business process in the claims environment with a high degree of complexity

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Rate/Salary: $27-$32/hr, DOE

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